We’re always available to chat by phone or trade emails to answer any question, no matter how large or small. In the meantime, here are some answers that will provide clarity and help make your stay at our Bali hotel as informed as possible.
Check-in is at 15:00, and check-out is at 12:00pm.
All villas are non-smoking. Smoking is permitted in designated areas only.
This is provided free of charge.
Room service is available 24/7.
Our fitness center is open 24/7 and is equipped with a Peloton bike and state-of-the-art gym by Life Fitness – it includes free weights, treadmills and more. Guests can join high-intensity classes by guest instructors, including TRX training sessions and Beach Boot Camps. In addition, every villa is outfitted with a yoga mat.
No, but business services are available at the Living Room and the Artiste Studio.
Yes, we have a 625 sqm (6727 sqft) pool.
Our spa is open from 10:00 to 22:00.
Yes – there is a charge for rollaways; cribs are complimentary.
These depend on the rate and the plan booked. Please see the terms and conditions in your reservation confirmation.
The minimum age requirement to check into a room is 18.
Yes – children up to the age of 12 may stay free of charge.
A government-issued identification document, such as a passport, is required at check in.
To manage bookings made through other websites, please contact the third-party provider directly.
Yes, we offer connecting villas.
One of our Two-Bedroom Villas is accessible.
Aki & Jack’s
Closed on Mondays and Thursdays
Saturday Supper Club 22:00-01:00
Nilam Beach Club
Pool Bar + Cabanas
For bill inquiries, please contact a Kimpton Curator.
Credit cards, debit cards, bank transfer and cash with credit card guarantee are all accepted options.
By booking direct on our website and becoming an IHG® Rewards Club member, you’ll enjoy what you can’t get elsewhere.